Tenant Services Portal
A solution that features a property maintenance system, risk management tools, administrative tools and being green in the work place initiatives.
The Tenant
You can have in place a tenant portal for your individual building or an entire portfolio of properties (small to large) that allow the tenant to log in securely to do the following:
- Log electronic work requests to the building agent.
- View current updates on outstanding work requests to know where a job is at without having to ring the building management.
- View all completed work requests.
- Access documentation electronically such as tenant fit out guides, policies, procedures or other administrative documentation.
- Register, monitor and mitigate occupational health and safety.
- Electronically request or access a lease.
- Record and monitor energy, waste and water consumption and compare to the portfolio or building average.
The Building Management
The management can have the entire portfolio running off a single tenant portal or have individual portals set up for high profile property assets reflecting their branding and presentation.
This system enables the building management to:
- Automatically issue written notifications to the tenant confirming a work request has been completed and is closed.
- Manually send work requests to preferred contractors
- Automatically send work requests to preferred contractors for chosen categories.
- Allow contractors to receive, update or action work requests directly from a portable device
- Reduce incoming phone calls from tenants getting back more time in your day!
- Track contractor performance on completing jobs
- Track the full life cycle of a work request
- Allow real time updates of work requests without ringing the tenant
- Access to advanced reporting and analysis on tenant work requests, tenant behaviour, building faults, costings, contractor performance and energy usage
- Allow a better negotiating position for lease renewals
- Provide a central portal for tenants to access which provides an opportunity to make important announcements, release building documentation like fitout plans and provide your building with a unique brand and identity on the web.
- Provide a dedicated website for your high profile property assets with news, tenant directory, leasing information and more.
Free 30 Day Trial
We offer a free 30 day trial out of software in your organisation so you can see just how much of a difference it makes to use a simple, low maintenance and highly resourceful work request system. To receive your trial, just fill out the form below!
A system designed by commercial property experts
Built from extensive commercial property experience and software development, you can be rest assured that you are using a state of a art system built by people who not only work in the property industry, but actually own and manage commercial CBD property - understanding the needs of tenants and an owner.
Easy Implementation with little to no training
The system is extremely easy to implement with little to no training required. The system is aimed to be as simple as possible for the tenant to use and requires as little maintenance as possible by the property management.